ARQ Terms of Use
Effective Date: October 14, 2025
At ARQ, we offer a user-friendly platform for crafting videos through AI-driven tools, an integrated editor for assembly, and seamless rendering capabilities. These Terms of Use ("Terms") form a binding agreement between you and ARQ, governing your access and interaction with our services (the "Platform"). By signing up, using, or accessing the Platform, you confirm your acceptance of these Terms. If you represent an organization, you bind it to these Terms. If you disagree, please do not proceed.
Our services are not intended for users under the age of 16.
These Terms are entered into by ARQ Technologies FZCO, a company registered in Dubai, UAE (‘ARQ’ , ‘we’ , ‘us’ , or ‘our’).
Platform Overview
ARQ enables users to generate, edit, and render videos using various AI features. You can upload content, apply AI enhancements, assemble sequences in our editor, and export final videos. Access is limited to the Platform interface—no direct API is provided. Services are available for personal, educational, or commercial use, subject to these Terms.
Your Obligations and Conduct
You must:
Provide accurate registration information and maintain account security.
Ensure all uploaded materials (e.g., images, audio, scripts) are yours or properly licensed.
Comply with all laws, including those on data privacy and intellectual property. Prohibited actions include: uploading harmful, illegal, or infringing content (e.g., violence, hate speech, deepfakes without consent).
Attempting to reverse-engineer, hack, or overload the Platform.
Using the Platform for spam, misinformation, or unauthorized commercial exploitation. We monitor usage and may remove content or suspend accounts for violations.
Content Ownership and Rights
You retain ownership of your inputs and generated videos, but grant ARQ a worldwide, non-exclusive license to process, store, and use them solely for delivering and improving the Platform (e.g., AI training with anonymized data). ARQ owns the Platform, AI models, and underlying tech. Outputs may not be perfect—verify for accuracy and legality.
Data Protection and Privacy
We handle your data responsibly. See our Privacy Policy for details on collection, use, and sharing. By using ARQ, you consent to these practices, aligned with UAE PDPL, EU GDPR, and US CCPA where applicable.
Payments and Subscriptions
If applicable, subscriptions auto-renew with fees processed securely. Refunds are limited (e.g., 7-day window for initial purchases). You're responsible for taxes and accurate billing info. We may adjust plans or pricing with notice
Disclaimers and Limitations
The Platform is provided "as is" without warranties. ARQ isn't liable for output errors, data loss, or third-party claims. Our total liability is capped at your last 12 months' fees or $100. No indirect damages coverage.
Termination and Suspension
You can close your account anytime. We may terminate for breaches, with effects including content deletion. Surviving sections (e.g., ownership, liability) persist post-termination.
Dispute Resolution
Governed by UAE laws, disputes start with informal talks, then arbitration via Dubai International Arbitration Centre (DIAC). No class actions; opt-out within 30 days if preferred. For EU/US users, local consumer rights apply.
Updates to Terms
We update Terms as needed, notifying via email or Platform. Continued use accepts changes.
Contact Us
Reach contact@arq.live for details or concerns..
Operation ARQ FZCO Dubai, UAE