ARQ

ARQ Privacy Policy

Effective Date: October 14, 2025

ARQ prioritizes your privacy in our video creation Platform. This Policy details how we collect, use, protect, and share data. It complies with UAE PDPL, EU GDPR, and US CCPA/CPRA. Using the Platform means you agree—review carefully.

Our services are not intended for users under the age of 16.

These Terms are entered into by ARQ Technologies FZCO, a company registered in Dubai, UAE (‘ARQ’ , ‘we’ , ‘us’ , or ‘our’).

Our Privacy Commitment

We collect minimal data to provide seamless AI video tools, editing, and rendering. No unnecessary tracking; focus on service delivery and improvements.

Types of Data Collected

  • Personal Info: Name, email, billing details during signup or payments.

  • Usage Data: Interactions like tool usage, session times, via cookies/PostHog.

  • Content Data: Uploaded media (videos, images) and generated outputs for processing.

  • Device/Tech Data: Browser type for security and optimization (no IP addresses collected).

How We Use Your Data

  • To enable video creation, AI enhancements, editing, and rendering.

  • Improve Platform via anonymized analytics and AI training.

  • Communicate updates, support, or marketing (with opt-out).

  • Ensure compliance and security.

Sharing and Transfers

Data shared with:

  • Trusted processors (e.g., cloud/ML providers) under strict agreements.

  • Authorities for legal reasons.

  • In mergers/acquisitions.

  • For international transfers (e.g., UAE to US/EU), we use Standard Contractual Clauses or equivalents. No data sales.

Your Privacy Rights

Under PDPL/GDPR/CCPA:

  • Access, correct, delete, or port data.

  • Object to processing or opt-out of sharing/sales.

  • Withdraw consent anytime.

  • Contact contact@arq.live; responses within 30 days (or less per law). Appoint EU reps as needed.

Security Practices

We employ encryption, access controls, and regular audits. Report breaches promptly per regulations.

Retention Periods

Data kept as needed (e.g., content temporarily for rendering, logs up to 2 years for improvements). Deleted upon request or inactivity.

Third-Party Tools

Tools like PostHog analyze usage—manage cookies via settings. No external ads.

Policy Changes

Updates notified via email; continued use accepts.

Inquiries

Reach contact@arq.live for details or concerns.

Operation ARQ FZCO Dubai, UAE

ARQ